RETURN POLICY
If there is nothing wrong with the craftsmanship of your fan, you can still return it. Here’s our return policy:
- Returns are allowed within 45 days from the date of delivery.
- All costs of the return, including shipping costs and freight insurance, are your responsibility.
- No product may be returned without prior authorization from Hunter. Contact Hunter customer service (844-591-FANS) or your sales representative to request a Returned Good Authorization (RGA) and to receive shipping instructions.
- You must ship the product in its original packaging to the approved address for returns.
- You are responsible for risk of loss and product damage due to shipping.
- For unpacked product, you will receive a full refund within 45 days of Hunter receiving the returned product.
- For product that has been unpacked but not installed, you will be charged a 40% restocking fee. This fee compensates for the inspection, repackaging, and restocking of the item.
- Hunter will not accept returns for product that has been installed, used, or damaged.
- Residential fans are excluded from this return policy. Please refer to the residential return policy for more information.
In the rare case that your fan is defective, or you received the incorrect product, please do NOT return the product. Instead call Hunter customer service (844-591-FANS) and our support team will help resolve the problem.
Start your hunter industrial fan journey
At Hunter Industrial, we know our industrial and commercial fans are carefully crafted to meet the exact needs of your industry. From our high-quality parts to our Hunter Industrial services, details are what we do best. Our experts are ready to work with you to design the perfect airflow solution for your workspace—along with the support, resources, maintenance, and repair services you need to keep your fans performing at their peak for many years to come. Fill out the form below to connect with our team today!